Frequently Asked Questions
What ingredients do you use in your cookies and muffins?
Our cookies and muffins are made using high-quality, ingredients including flour, sugar, butter, eggs, and a variety of flavorful add-ins such as chocolate chips.
Are your cookies and muffins suitable for people with dietary restrictions?
We purposely do not add nuts to any of our products to maintain a nut-free environment. We also offer gluten-free options and can produce special orders upon request. Please check the product descriptions for specific dietary information.
What shipping methods do you use and how much does it cost?
We primarily use USPS Priority Mail for shipping our products. There is a flat rate charge of $10.00 for shipping and handling. Please note that shipping rates and delivery times may vary depending on your location and order size.
How should I store your cookies and muffins?
To maintain freshness, we recommend storing our cookies and muffins in an airtight container at room temperature for up to 14 days. For longer storage, you can freeze them for up to six months.
Can I place a custom order for cookies or muffins?
Absolutely! We love creating custom treats for special occasions. Contact us directly to discuss your custom order requirements, including flavors, decorations, and quantities.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact us within two (2) days of receipt for a refund or replacement.
Can I order your products for events such as weddings or corporate gatherings?
Absolutely! Our cookies and muffins make delightful treats for any event. Contact us to discuss your event needs, including customizations and bulk pricing.
How can I contact customer support if I have further questions?
Our customer support team is here to help! You can reach us via email at info@zeezcookies.com. We strive to respond to all inquiries promptly.
What shipping methods do you use and how much does it cost?
We primarily use USPS Priority Mail for shipping our products. There is a flat rate charge of $10.00 for shipping and handling. Please note that shipping rates and delivery times may vary depending on your location and order size.